Terms of Service

2.1 Permitted Uses

You may use our website and services for the following purposes:

• • Browsing information about our game development services
• • Contacting us regarding potential projects or collaborations
• • Accessing publicly available content and resources
• • Engaging with us for professional game development services

2.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• • Using our services for any unlawful purpose or in violation of any applicable laws
• • Attempting to gain unauthorized access to our systems, servers, or networks
• • Interfering with or disrupting the operation of our website or services
• • Transmitting viruses, malware, or other harmful code
• • Collecting or harvesting data from our website without permission
• • Impersonating any person or entity or misrepresenting your affiliation
• • Using automated systems or bots to access our services
• • Attempting to reverse engineer any portion of our services

2.3 Fair Usage

We expect all users to engage with our services in good faith and for legitimate purposes. Excessive use that impacts service availability for others, or any activity that we determine to be abusive, may result in suspension or termination of access.

3.1 Access to Services

Access to our website is provided free of charge for informational purposes. Access to our professional game development services is subject to separate agreements and may involve fees as outlined in project proposals or service agreements.

3.2 Age Requirements

Our services are intended for use by individuals who are at least 18 years old or have reached the age of majority in their jurisdiction. By using our services, you represent that you meet these age requirements.

3.3 Technical Requirements

To access our website, you need a compatible device with internet connectivity and a modern web browser. We are not responsible for any technical issues arising from your equipment, internet connection, or browser compatibility.

4.1 Contact Communications

When you contact us through forms or email, you agree to provide accurate and complete information. We will use your contact information to respond to your inquiries and may retain records of our communications for business purposes.

4.2 Marketing Communications

If you opt in to receive marketing communications, we may send you information about our services, industry updates, and other relevant content. You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the emails.

4.3 Response Times

While we strive to respond to inquiries promptly, we do not guarantee specific response times. Our typical response time is within one business day, but this may vary depending on circumstances.

5.1 Availability

We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

5.2 Maintenance and Updates

We reserve the right to perform scheduled or emergency maintenance that may temporarily affect service availability. We will make reasonable efforts to minimize disruption and provide notice when possible.

5.3 Service Modifications

We may modify, update, or discontinue features of our website or services at any time without prior notice. We reserve the right to change our service offerings, pricing, and availability as business needs require.

5.4 Geographic Restrictions

While our website is accessible globally, our professional services may be subject to geographic limitations. We reserve the right to limit service availability in certain regions based on operational capabilities or legal requirements.

6.1 Our Content and Ownership

All content on our website, including text, graphics, logos, images, software, and design elements, is owned by Mistral Byte or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without explicit written permission.

6.2 Trademarks

The Mistral Byte name, logo, and related marks are trademarks or registered trademarks. You may not use these marks without our prior written consent. All other trademarks mentioned on our website are the property of their respective owners.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms of Service. This license does not include any right to download, copy, modify, or distribute content except as expressly permitted.

6.4 User Content

If you submit content to us through contact forms or other communications, you grant us a non-exclusive, royalty-free license to use, reproduce, and process that content for the purpose of providing our services and responding to your inquiries.

7.1 Service Engagement

Professional game development services are provided under separate written agreements that detail project scope, deliverables, timelines, and pricing. These Terms of Service supplement but do not replace those specific agreements.

7.2 Project Proposals

Project proposals and estimates are valid for 30 days from the date of issue unless otherwise stated. Proposals are non-binding until a formal service agreement is executed by both parties.

7.3 Client Responsibilities

Clients engaging our services are responsible for providing timely feedback, necessary materials, and information required for project completion. Delays caused by client-side factors may affect project timelines and costs.

11.1 Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

11.2 Jurisdiction

Any disputes arising from these Terms of Service or your use of our services shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.

11.3 Dispute Resolution

We encourage you to contact us first if you have any concerns or disputes. We will make reasonable efforts to resolve issues amicably before pursuing formal legal proceedings.